terms & conditions
Highlands Hardware and Lumber Co.
Last Updated: November 1, 2025
These Terms & Conditions (“Terms”) govern your use of highlandshardware.com, operated by Highlands Hardware and Lumber Co.
By accessing or using the Site, you agree to these Terms.
1. Use of the Site
You agree not to:
Violate any applicable laws
Interfere with website functionality
Attempt unauthorized access to data or systems
We may block access for violations.
2. Products, Pricing & Availability
All prices are in USD and may change at any time.
Product descriptions, images, and specifications may change.
We may limit or refuse orders at our discretion.
3. Orders & Payments
By submitting an order, you confirm that:
All provided information is accurate
You are authorized to use the supplied payment method
We may cancel or refuse orders for suspected fraud or error
4. Shipping & Delivery
Shipping estimates are not guarantees.
Delays caused by carriers or external events are outside our control.
Risk of loss transfers upon carrier delivery.
5. Returns & Refunds
Our current return and refund policies are presented on the Site and may vary by product category.
We may refuse returns that do not meet policy guidelines.
6. Intellectual Property
All Site content—including images, logos, product data, graphics, and text—is the property of Highlands Hardware and Lumber Co. or licensed to us.
Unauthorized use is prohibited.
7. User-Submitted Content
If you submit reviews, photos, comments, or content:
You grant us a non-exclusive, worldwide, royalty-free license to use and display it.
You confirm the content does not infringe on third-party rights.
8. Warranty Disclaimer
The Site and its content are provided “as is” without warranties of any kind, express or implied.
We do not guarantee:
Accuracy or completeness of information
Continuous or error-free operation
Availability of products
9. Limitation of Liability
To the extent allowed by law, Highlands Hardware and Lumber Co. is not liable for:
Indirect, incidental, or consequential damages
Lost profits or lost data
Damages exceeding the actual purchase price of a product
10. Indemnification
You agree to indemnify Highlands Hardware and Lumber Co. against claims resulting from:
Your use of the Site
Your breach of these Terms
Your violation of third-party rights
11. ADA Accessibility Commitment
Highlands Hardware and Lumber Co. strives to maintain accessible digital experiences for all users.
If you need support or encounter barriers, please reach out to us at [email protected] or +1 (828) 482-5000.
12. Governing Law
These Terms are governed by the laws of the State of North Carolina.
13. Changes to These Terms
We may revise these Terms at any time. Continued use of the Site indicates acceptance of updated Terms.
